---
title: Front of House, a column in The Pass
description: Essays on guests, service and where AI fits in hospitality.
canonical_url: https://www.askholly.ai/blog/front-of-house/
last_updated: 2026-10-09
---

# Front of House

Essays on guests, service and where AI fits in hospitality. A column in [The Pass](https://www.askholly.ai/blog.md), the Holly blog.

- [Your enquiry inbox needs a ticket time](https://www.askholly.ai/blog/enquiry-response-time.md), 9 October 2026: Kitchens put a clock on every plate. The inbox, where a lot of next week’s covers start, usually runs without one.